Meet Orion, the artificial intelligence that automates customer service.
The problems we try to solve at Orion Intelligence
Many organizations face difficulties in finding and keeping agents to staff their customer service.
Customers are more demanding than ever and ask more questions.
Customers expect a swift response on their questions.Negative experiences affect churn!
Customers ask very similar questions to customer services within the same sector or industry.
Is nobody reading you FAQs?
Losing precious time getting questions to the right teams?
Are your service agents looking for the right answer?
Is your phone channel under pressure?