Is your customer service under pressure?

Meet Orion, the artificial intelligence that automates customer service.

Partner of

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Today's customer service challenges

The problems we try to solve at Orion Intelligence

Shortage of customer service agents

Many organizations face difficulties in finding and keeping agents to staff their customer service.

Increased questions from customers

Customers are more demanding than ever and ask more questions.

Keeping up with expectations

Customers expect a swift response on their questions.
Negative experiences affect churn!

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Orion leverages sector based
artificial intelligence.

Customers ask very similar questions to customer services within the same sector or industry.

Knowing that, the use of data across an entire sector enables levels of automation that transcend automation levels that an individual organization can achieve.

Utilities

E-commerce & logistics

Payroll & healthcare service

Telecom

Power your existing tools
with Orion

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Automating 23,8% of customer service questions
across all industries

Contact Form Assistant

Is nobody reading you FAQs?

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Routing

Losing precious time getting questions to the right teams?

Template Suggestion

Are your service agents looking for the right answer?

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AskOrion

Is your phone channel under pressure?