Meet Orion, the artificial intelligence that automates customer service.
Partner of
Today's customer service challenges
The problems we try to solve at Orion Intelligence
Shortage of customer service agents
Many organizations face difficulties in finding and keeping agents to staff their customer service.
Increased questions from customers
Customers are more demanding than ever and ask more questions.
Keeping up with expectations
Customers expect a swift response on their questions. Negative experiences affect churn!
Orion leverages sector based artificial intelligence.
Customers ask very similar questions to customer services within the same sector or industry.
Knowing that, the use of data across an entire sector enables levels of automation that transcend automation levels that an individual organization can achieve.
Utilities
E-commerce & logistics
Payroll & healthcare service
Telecom
Power your existing tools with Orion
Automating 23,8% of customer service questions across all industries
