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FAQ’s aren’t dead. But they do require an upgrade.
Contact Form Assistant integrates with your existing contact form.
While customers type their question our real-time AI provides relevant FAQ articles.
Learn from experts across Europe and the UK in customer service and customer experience.
Trends, insights, best-practices and much more!
See what our customers say about us
Thanks to Orion Intelligence we could free up 2 FTE and assign them to handle complex customer questions.
Orion Intelligence is a thrustworthy party that we love to work together with.
Fast response and extremely supportive team. They made sure everything was thoroughly explained and even called us up with extra information. Very friendly!
Customers ask very similar questions to customer services within the same sector or industry.
Orion is an intelligent and innovative product.
A few years ago we started out small with an integrated solution for our email templates within Outlook. Today, we've simply extended Orion's intelligence to our Service Management Platform and to contact forms on our website. Wondering what else will come.
The team behind Orion really understands our business.
The combination of this understanding, a result driven attitude and a can-do mentality makes them a valuable and trustworthy partner we like to work with.