Voicebot integration for Horus (Azursoft)

Automate inbound and outbound calls within your alarm monitoring center .

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Native integration

Azursoft and Orion Intelligence jointly developed the native integration within the Horus product.

Webinar on ROI + use cases

We'll walk you through real and realistic results of our central station voicebots deployed in production.

Functionality

Full clearing of alarm

Partial clearing / snoozing of alarm

Placing call dispositions

Change temporary schedule

Change permanent schedule

Detect voicemails & leave messages

Detect waiting music

Navigate IVR / choice menus

Integration

Between Orion and Horus

Outbound calls

Can be triggered at site level

Filtering of alarm types

alarmNature / alarmType / ...

Historic action information

all historical actions are record within the site's "historique"

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Types of alarms

Use cases typically handled

Line tests

Low battery

General trouble alarms

Fire system malfunction

Fire alarms

Intrusion / burglary

Line tests

Low battery

General trouble alarms

Webinar on ROI + use cases

We'll walk you through real and realistic results of our central station voicebots deployed in production.

Trusted solution

In production with major central stations worldwide.

We currently support 22 languages out-of-the-box! Click here for the full list.