Orion handles first-line technical support for alarm panels, resolving routine questions without consuming agent or installer capacity.
Use cases "how to..." typically handled
Reset Alarm & Security Code Attempt
Both support for new as well as legacy models.
With more to come...
Galaxy, VISTA & ProSeries
B-Series, Solution Series
PowerSeries, PowerSeries Neo
Premier Elite
LightSYS, ProSYS Plus
Hub, Hub2, Smart Hub
JA-100
EVO, Spectra
AX Pro, ...
In one session, we walk through a live demo and quantify what an AI Voice Operator could change for your staffing, SLAs, and agent workload.
In production with small, medium and large central stations worldwide.
